Frequently Asked Questions
If you don’t see your question, send us a note at infocontact@natursource.com
Frequently Asked Questions
What is the naturSource approach to allergens?
We operate a peanut-free facility. naturSource has a dedicated Quality Assurance team working diligently to ensure that our products do not come into contact with any peanuts or peanut proteins. When it comes to other common allergens, we carefully label our packaging to reflect what’s inside. We include a “May Contain” statement on the backs of our bags which outlines allergens that may have come into contact with a product during production. Ingredients on the “May Contain” list are in order of average monthly usage in our plant.
What is Dry-Roasting?
Our nuts and seeds are exclusively dry-roasted with heated air, and never fried in oil. Dry-roasting is healthier and creates better tasting nuts that stay fresher longer when compared to their deep-fat fried counterparts. The process of dry-roasting releases the naturally occurring oils in nuts and seeds, bringing out and enhancing their pure flavour. Deep-fat-frying introduces additional oils of questionable quality and origin which change how nuts and seeds taste. It also increases the speed at which the nuts and seeds will become rancid, adds additional calories, fat and, in cases where hydrogenated oils are used, trans-fats.
How should naturSource products be stored to best extend shelf-life?
During the final stages of packaging we displace the oxygen in the bag with nitrogen, an inert gas. By removing the oxygen, we slow down the oxidization process, which naturally keeps our products fresher for longer. Oxygen is reintroduced when you open the bag. To maximize freshness, we recommend that you reseal our bags and store them in a cool, dry place- like the fridge!
Are naturSource products kosher?
naturSource products are certified Kosher Pareve by both MK (Canada) and OU (Outside of Canada).
Are naturSource products keto-friendly?
Some of our products can be considered keto-friendly, as nuts are high in fat and protein and low in carbs. However, many of our products contain some natural sugars, and some contain wheat. Our most keto-friendly product is Olio d’Oliva.
Can I buy naturSource products online?
We do not sell our products directly to consumers online. We work with trusted retailers across Canada to bring you delicious snacks, and some of these do have online portals. Visit our product pages for more information.
I want to feature naturSource products at my business. Do you offer wholesale?
We do! In addition to our retail-packaged products, we offer bulk and private label as well. For more information, please fill out this form and a naturSource team member will get back to you shortly.
How do we approach waste and sustainability?
We avoid food waste by producing in small batches and using packaging processes that ensure a long and stable shelf life. We use #7 plastic in our packaging, which is technically recyclable but not accepted by all facilities. Our bags are high-quality and thick, with a resealable zipper top. We strongly suggest you repurpose them as freezer bags in lieu of single-use sandwich bags.
If you want more information on plastics and why we use them, we’ve written about our approach to recycling here on our blog.How do we choose our suppliers?
Our top priority is to source premium grade, high-quality commodities from reliable suppliers. We prefer to purchase locally, but will always put the quality of our finished products first. Whichever nut, seed, dried fruit or ingredient we use, it always come from the best suppliers with high levels of integrity and excellent food-safety standards.
